General Data Protection Regulation Compliance
This page provides specific information about how sienna-frost complies with the UK GDPR and Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.
Data Controller Information
For the purposes of data protection legislation, the data controller is:
sienna-frost
42 Wellington Street
Manchester, M3 4LN
United Kingdom
Email: [email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases as defined by UK GDPR:
Contractual Necessity
When you engage our services, we process personal data necessary to fulfill our contractual obligations, including scheduling training sessions, providing consultation services, and communicating service-related information.
Legitimate Interests
We process certain data based on legitimate business interests, such as maintaining client records, improving service quality, and operating our website effectively. We carefully balance these interests against your rights and freedoms.
Legal Obligations
We process and retain certain personal data to comply with legal and regulatory requirements, including tax obligations and business record-keeping duties.
Consent
For specific processing activities such as marketing communications or certain cookies, we obtain your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Your Rights Under UK GDPR
Right of Access
You have the right to obtain confirmation that we process your personal data and to access that data. You may request a copy of your personal data free of charge.
Right to Rectification
You may request correction of inaccurate personal data and completion of incomplete personal data.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal data, including when the data is no longer necessary for the purposes collected or when you withdraw consent.
Right to Restriction of Processing
You may request that we limit processing of your personal data in specific situations, such as when you contest data accuracy or object to processing.
Right to Data Portability
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
Rights Related to Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to requests within one month, though this may be extended in complex cases. We may request additional information to verify your identity before processing requests.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
- Staff training on data protection principles
- Incident response procedures for potential data breaches
Data Breach Notification
In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office within 72 hours of becoming aware of the breach, as required by law.
International Data Transfers
We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.
Children's Privacy
Our services are not directed at individuals under the age of sixteen. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner's Office if you believe we have not complied with data protection law:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: www.ico.org.uk
Updates to This Information
We may update this GDPR information periodically to reflect changes in our practices or legal obligations. Significant changes will be communicated appropriately.