Effective Date: September 1, 2026
Introduction
This Privacy Policy explains how sienna-frost collects, uses, stores, and protects personal information obtained through our website and services. We are committed to maintaining the privacy and security of your personal data in accordance with applicable United Kingdom data protection legislation.
Information We Collect
Information You Provide Directly
When you submit an inquiry form, register for services, or communicate with us, we may collect:
- Your name and contact details
- Email address
- Service preferences and selections
- Any additional information you choose to provide in communications
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically:
- IP address and general location data
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use collected information for the following purposes:
- Processing and responding to your service inquiries
- Providing requested training and consultation services
- Communicating important information about scheduled sessions
- Improving our website functionality and user experience
- Maintaining records for business operations and legal compliance
Legal Basis for Processing
We process personal data based on:
- Contractual necessity when providing services you have requested
- Legitimate business interests in operating our practice effectively
- Legal obligations requiring us to maintain certain records
- Your explicit consent where required for specific processing activities
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:
- With service providers who assist in operating our business, under strict confidentiality agreements
- When required by law, court order, or governmental authority
- To protect our legal rights or prevent fraud or security threats
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Service-related information is typically retained for seven years following the conclusion of services. Website usage data is retained for a maximum of two years.
Your Rights
Under UK data protection law, you have the following rights:
- Access to your personal data and information about how it is processed
- Correction of inaccurate or incomplete personal data
- Deletion of personal data in certain circumstances
- Restriction of processing in specific situations
- Data portability where applicable
- Objection to processing based on legitimate interests
To exercise these rights, please contact us at [email protected]
Security Measures
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.
Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze usage patterns. You can control cookie preferences through your browser settings. For detailed information, please review our Cookie Policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or via email where appropriate.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
sienna-frost
42 Wellington Street
Manchester, M3 4LN
United Kingdom
Email: [email protected]